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Level One Certification |
| Our level one certification is the highest certification available. Below are the guidelines of the level one certification. |
| 1. Response time - Within 5 hours |
| 2. Knowledgeable staff - The company's staff has a thorough understanding of industry terms and standards. They are direct and clear when answering questions, and demonstrate professionalism. |
| 3. Automated System - This company uses a ticket/email tracking system so users can track the status of their requests. |
| 4. Support Mediums - This company has at least two or more support mediums. |
| 5. Detailed Website - The company's website must be easily accessible and informative. |
| 6. Company Appearance - Appearance of the company's website should be professional, and demonstrate effort on behalf of the company. |
Company Information (provided by applicant) [Printable Version] |
|
| Company
Name |
MediaCatch LLC |
Contact Name |
Robert Wright |
| Contact Phone | (800) 250-7344 |
| Contact Email |  |
| Postal Address | 1802 N. Carson St. Ste. 212-2973 Carson City, NV 89701 |
| Company Website | http://www.mediacatch.com/ |
| In Business Since | 3 years
Note: This field was recently updated, so information may be inaccurate. |
| Whois | Whois Info |
| Uptime |
HyperSpin Uptime Report
Website Monitoring by HyperSpin |
Support Information |
|
# of Support Staff |
5 |
Support/Billing system(s) used |
Kayako eSupport ModernBill |
Links to Us |
Yes |
Abides By Hosts Pledge |
No |
Abides By Client Pledge |
No |
Rating |
4 |
Vote |
|
Press Releases |
|
Comments |
|
Alex |
We use MediaCatch for over 2 years. Amazing Host, No downtime, Great Support. |
Brendan |
I've been with Mediacatch pretty much since the beginning, and went through their phase of glitches and problems, but since then, I have hardly ever seen so much as a hiccup in their service. Plus they nearly *always* have a support person online to talk to-- even on the weekends! |
Braden Fisbeck |
We've hosted our site on these guys for a couple years now and I've been extremely satisfied. Whatever problem has arisen has been prompty and politely taken care of by their knowledged support staff. |
Marcelo |
Definitely an A+ host. Rarely do problems arise, and when they do they are handled promptly and professionally. Everything is great about Mediacatch. Would recommend to anyone looking for a host. |
Ryan |
I absolutely love MediaCatch. They have great deals on hosting and have some of the best customer support I have ever seen/used. Highly recommended. |
Kevin (Caleb Mingle) |
I love MediaCatch! They have great support staff (Aaron, Cyrus and Alex!) You guys are so helpful and are glad to help me anytime! Thanks! And Robert Your GREAT! Nice design |
Richard Landuyt |
This company is the best, support is always answered quickly, even if I have a dumb question they answer it quickly and without a problem. I use them for myself and have given other people there business and will continue to do so. 10stars here!!!! |
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