Level One Certification
Our level one certification is the highest certification available. Below are the guidelines of the level one certification.
1. Response time - Within 5 hours
2. Knowledgeable staff - The company's staff has a thorough understanding of industry terms and standards. They are direct and clear when answering questions, and demonstrate professionalism.
3. Automated System - This company uses a ticket/email tracking system so users can track the status of their requests.
4. Support Mediums - This company has at least two or more support mediums.
5. Detailed Website - The company's website must be easily accessible and informative.
6. Company Appearance - Appearance of the company's website should be professional, and demonstrate effort on behalf of the company.

Company Information (provided by applicant) [Printable Version]
Company Name
MediaCatch LLC
Contact Name
Robert Wright
Contact Phone (800) 250-7344
Contact Email
Postal Address 1802 N. Carson St. Ste. 212-2973 Carson City, NV 89701
Company Website http://www.mediacatch.com/
In Business Since 3 years
Note: This field was recently updated, so information may be inaccurate.
Whois Whois Info
Uptime HyperSpin Uptime Report
Website Monitoring by HyperSpin
Support Information
# of Support Staff
5

Support/Billing system(s) used

Kayako eSupport ModernBill

Links to Us

Yes

Abides By Hosts Pledge

No

Abides By Client Pledge

No

Rating

4

Vote

Press Releases
Comments

Alex
searchlancer.com

We use MediaCatch for over 2 years. Amazing Host, No downtime, Great Support.

Brendan
360fusion.com

I've been with Mediacatch pretty much since the beginning, and went through their phase of glitches and problems, but since then, I have hardly ever seen so much as a hiccup in their service. Plus they nearly *always* have a support person online to talk to-- even on the weekends!

Braden Fisbeck
breakthetrend.com

We've hosted our site on these guys for a couple years now and I've been extremely satisfied. Whatever problem has arisen has been prompty and politely taken care of by their knowledged support staff.

Marcelo
xelizer.net

Definitely an A+ host. Rarely do problems arise, and when they do they are handled promptly and professionally. Everything is great about Mediacatch. Would recommend to anyone looking for a host.

Ryan
thecosmotron.com/

I absolutely love MediaCatch. They have great deals on hosting and have some of the best customer support I have ever seen/used. Highly recommended.

Kevin (Caleb Mingle)
habbonewsie.net, ffwbmarion.com

I love MediaCatch! They have great support staff (Aaron, Cyrus and Alex!) You guys are so helpful and are glad to help me anytime! Thanks!
And Robert Your GREAT! Nice design

Richard Landuyt
GreatPriceWebsites.com

This company is the best, support is always answered quickly, even if I have a dumb question they answer it quickly and without a problem. I use them for myself and have given other people there business and will continue to do so. 10stars here!!!!
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