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Level Two Certification |
| Our level two certification is the second highest certification available. Below are the guidelines of the level two certification. |
| 1. Response time - Within 10 hours |
| 2. Knowledgeable staff - The company's staff has a general understanding of industry terms and standards. They are direct and clear when answering questions, and demonstrate professionalism. |
| 3. Automated System - This company uses a ticket/email tracking system so users can track the status of their requests. |
| 4. Support Mediums - This company has at least one or more support mediums. |
| 5. Detailed Website - The company's website must be easily accessible and somewhat informative. |
| 6. Company Appearance - Appearance of the company's website should be professional, and demonstrate some effort on behalf of the company. |
Company Information (provided by applicant) [Printable Version] |
|
| Company
Name |
DS-Hosting Solutions |
Contact Name |
Dennis Sleeswijk |
| Contact Phone | +31646753445 |
| Contact Email |  |
| Postal Address | |
| Company Website | http://www.ds-hostingsolutions.net |
| In Business Since | Since 03/18/2005
Note: This field was recently updated, so information may be inaccurate. |
| Whois | Whois Info |
| Uptime |
HyperSpin Uptime Report
Website Monitoring by HyperSpin |
Support Information |
|
# of Support Staff |
11+ |
Support/Billing system(s) used |
We operate AWBS (http://www.awbs.com) for our billing automation and Cerberus for our (ticket) support system. |
Links to Us |
No |
Abides By Hosts Pledge |
Yes |
Abides By Client Pledge |
Yes |
Rating |
4 |
Vote |
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Press Releases |
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Comments |
|
ian colvert |
the support staff are fantastic. they will look into issues even if it is not your site. and the owner will go above and beyond to help you get the website you want. i have used other companies and this one is one of the best.. 10/10 |
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