Level One Certification
Our level one certification is the highest certification available. Below are the guidelines of the level one certification.
1. Response time - Within 5 hours
2. Knowledgeable staff - The company's staff has a thorough understanding of industry terms and standards. They are direct and clear when answering questions, and demonstrate professionalism.
3. Automated System - This company uses a ticket/email tracking system so users can track the status of their requests.
4. Support Mediums - This company has at least two or more support mediums.
5. Detailed Website - The company's website must be easily accessible and informative.
6. Company Appearance - Appearance of the company's website should be professional, and demonstrate effort on behalf of the company.

Company Information (provided by applicant) [Printable Version]
Company Name
Pastilles Networks
Contact Name
Matthew Morris
Contact Phone 07981371777
Contact Email
Postal Address
Company Website http://www.pastillesnetworks.com
In Business Since December 2005
Note: This field was recently updated, so information may be inaccurate.
Whois Whois Info
Uptime HyperSpin Uptime Report
Website Monitoring by HyperSpin
Support Information
# of Support Staff
4

Support/Billing system(s) used

Kayako, Forums, E-mail, Chat system, Phone (on request), Wiki

Links to Us

Yes

Abides By Hosts Pledge

Yes

Abides By Client Pledge

Yes

Rating

4

Vote

Press Releases
There are 1 Pending Press Releases From This Host

Released 11/19/2006

Pastilles Networks releases cPanel video tutorial series

Released 09/11/2006

Pastilles Networks launches VPS and Dedicated
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