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Level One Certification
Our level one certification is the highest certification available. Below are the guidelines of the level one certification.
1. Response time - Within 5 hours
2. Knowledgeable staff - The company's staff has a thorough understanding of industry terms and standards. They are direct and clear when answering questions, and demonstrate professionalism.
3. Automated System - This company uses a ticket/email tracking system so users can track the status of their requests.
4. Support Mediums - This company has at least two or more support mediums.
5. Detailed Website - The company's website must be easily accessible and informative.
6. Company Appearance - Appearance of the company's website should be professional, and demonstrate effort on behalf of the company.

Company Information (provided by applicant) [Printable Version]
Company Name
 FireBright, Inc.
Contact Name
 Chris Fullerton
Contact Phone 866-347-3274 x 2
Contact Email
Postal Address 4660 Natomas Blvd Suite 120-112 Sacramento, CA USA 95835
Company Website http://www.FireBright.com/
In Business Since Since 2002, Incorporated in 2004.
Note: This field was recently updated, so information may be inaccurate.
Whois Whois Info
Uptime HyperSpin Uptime Report
Website Monitoring by HyperSpin
Support Information
# of Support Staff
 6

Support/Billing system(s) used

 24x7x365 Helpdesk support via online helpdesk, telephone escalation and installation support is available 9am-5pm M-F PST at 866-FIREBRIGHT (347- 3274)

Links to Us

 No

Abides By Hosts Pledge

 No

Abides By Client Pledge

 No

Rating

 1

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