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Level Two Certification |
| Our level two certification is the second highest certification available. Below are the guidelines of the level two certification. |
| 1. Response time - Within 10 hours |
| 2. Knowledgeable staff - The company's staff has a general understanding of industry terms and standards. They are direct and clear when answering questions, and demonstrate professionalism. |
| 3. Automated System - This company uses a ticket/email tracking system so users can track the status of their requests. |
| 4. Support Mediums - This company has at least one or more support mediums. |
| 5. Detailed Website - The company's website must be easily accessible and somewhat informative. |
| 6. Company Appearance - Appearance of the company's website should be professional, and demonstrate some effort on behalf of the company. |
Company Information (provided by applicant) [Printable Version] |
|
| Company
Name |
E-Main Hosting |
Contact Name |
Ben AS |
| Contact Phone | 08458688875 |
| Contact Email |  |
| Postal Address | |
| Company Website | http://www.e-main.co.uk |
| In Business Since | 3 Years
Note: This field was recently updated, so information may be inaccurate. |
| Whois | Whois Info |
| Uptime |
HyperSpin Uptime Report
Website Monitoring by HyperSpin |
Support Information |
|
# of Support Staff |
4 |
Support/Billing system(s) used |
E-NIM - Our Own Instant Messenger, MSN, Live Support, Ticket System, Email, PayPal |
Links to Us |
No |
Abides By Hosts Pledge |
No |
Abides By Client Pledge |
No |
Rating |
5 |
Vote |
|
Press Releases |
|
Comments |
|
Lewis Cheney |
I have to say, I was bouncing from host to host and got tired of poor hosting. This company was a breath of fresh air. I finally found someone to host my reseller! Welldone E-Main! |
E-Main Hosting |
In Reply Thank you for this comment Lewis Cheney, It is good to see that you like our host, Thank You very Much and I hope your website goes well. Ben AS |
Adam Cuffe |
This is the best host I have seen on the net! They are very fast! Reliable and their deals exceed my expectations! I have seen and owned many hosting companies and E-Main is by far the best! When I was in a time of need E-Main helped me get the best deal and guided me through what I did not know. I am now hosting other people and they seem very happy with the hosting provided. I have had no problems what so ever with E-Main, I will continue to host with them and it is my sincere honour to be a client of such a brilliant and proffesional company. |
E-Main Hosting |
In Reply Hello sir. Thank you very much for such comments. I hope to talk some other time. Thank you for choosing E-Main Hosting. Ben AS |
E-Main Hosting |
Hello sir, From what you told me you was very satisfied. Are you sure you aint trying ways round getting compensation. I am sorry if you are not happy with my service but I can not offer you any more support than we currently offer. If a Support Staff says they can not support above a certain level then that is because they are sticking to the rules. Thank You Ben AS |
Aziz |
Are e-main out of business? their website is down and my website is also down !!! i don't want to jump to any conclusions yet but i can't get hold of them... |
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