Level One Certification
Our level one certification is the highest certification available. Below are the guidelines of the level one certification.
1. Response time - Within 5 hours
2. Knowledgeable staff - The company's staff has a thorough understanding of industry terms and standards. They are direct and clear when answering questions, and demonstrate professionalism.
3. Automated System - This company uses a ticket/email tracking system so users can track the status of their requests.
4. Support Mediums - This company has at least two or more support mediums.
5. Detailed Website - The company's website must be easily accessible and informative.
6. Company Appearance - Appearance of the company's website should be professional, and demonstrate effort on behalf of the company.

Company Information (provided by applicant) [Printable Version]
Company Name
Clook Internet Ltd.
Contact Name
Alec Baker
Contact Phone 610 715 5305
Contact Email
Postal Address Clook Internet Ltd
PO Box 422
Hesketh Bank
PRESTON
PR4 6WT
United Kingdom
Company Website http://www.clook.net
In Business Since 4+ years
Note: This field was recently updated, so information may be inaccurate.
Whois Whois Info
Uptime HyperSpin Uptime Report
Website Monitoring by HyperSpin
Support Information
# of Support Staff
7

Support/Billing system(s) used

ModernBill and Kayako eSupport - both heavily modified.

Links to Us

No

Abides By Hosts Pledge

No

Abides By Client Pledge

No

Rating

No Rating

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