Level One Certification
Our level one certification is the highest certification available. Below are the guidelines of the level one certification.
1. Response time - Within 5 hours
2. Knowledgeable staff - The company's staff has a thorough understanding of industry terms and standards. They are direct and clear when answering questions, and demonstrate professionalism.
3. Automated System - This company uses a ticket/email tracking system so users can track the status of their requests.
4. Support Mediums - This company has at least two or more support mediums.
5. Detailed Website - The company's website must be easily accessible and informative.
6. Company Appearance - Appearance of the company's website should be professional, and demonstrate effort on behalf of the company.

Company Information (provided by applicant) [Printable Version]
Company Name
Storecart Web Services
Contact Name
Andrew Clarke
Contact Phone 0845 00 99 554
Contact Email
Postal Address Storecart Web Services
PO BOX 166
NEWPORT
PO30 9BB
Company Website http://www.rentacart.co.uk
In Business Since 1 year
Note: This field was recently updated, so information may be inaccurate.
Whois Whois Info
Uptime HyperSpin Uptime Report
Website Monitoring by HyperSpin
Support Information
# of Support Staff
3

Support/Billing system(s) used

Support Desk Ticket System, FAQ Section and Flash Videos.

Links to Us

Yes

Abides By Hosts Pledge

Yes

Abides By Client Pledge

Yes

Rating

4

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