Level Two Certification |
| Our level two certification is the second highest certification available. Below are the guidelines of the level two certification. |
| 1. Response time - Within 10 hours |
| 2. Knowledgeable staff - The company's staff has a general understanding of industry terms and standards. They are direct and clear when answering questions, and demonstrate professionalism. |
| 3. Automated System - This company uses a ticket/email tracking system so users can track the status of their requests. |
| 4. Support Mediums - This company has at least one or more support mediums. |
| 5. Detailed Website - The company's website must be easily accessible and somewhat informative. |
| 6. Company Appearance - Appearance of the company's website should be professional, and demonstrate some effort on behalf of the company. |
Company Information (provided by applicant) [Back To Normal View] |
|
| Company
Name |
I.T. Specific LLC |
Contact Name |
Andrew Kuriger |
| Contact Phone | (800)774-9817 |
| Contact Email |  |
| Postal Address | 1616 Race St. Saint Paul, Minnesota 55102 |
| Company Website | http://www.itspecific.com |
| In Business Since | 2 Months
Note: This field was recently updated, so information may be inaccurate. |
| Whois | Whois Info |
| Uptime |
HyperSpin Uptime Report
Website Monitoring by HyperSpin |
Support Information |
|
# of Support Staff |
5 |
Support/Billing system(s) used |
We use WHMAutopilot for billing and support tickets, and will soon be moving on to another program for support tickets. We also use AIM, and Live Help for support and sales instances. |
Links to Us |
No |
Abides By Hosts Pledge |
No |
Abides By Client Pledge |
No |
Rating |
5 |