Level One Certification
Our level one certification is the highest certification available. Below are the guidelines of the level one certification.
1. Response time - Within 5 hours
2. Knowledgeable staff - The company's staff has a thorough understanding of industry terms and standards. They are direct and clear when answering questions, and demonstrate professionalism.
3. Automated System - This company uses a ticket/email tracking system so users can track the status of their requests.
4. Support Mediums - This company has at least two or more support mediums.
5. Detailed Website - The company's website must be easily accessible and informative.
6. Company Appearance - Appearance of the company's website should be professional, and demonstrate effort on behalf of the company.

Company Information (provided by applicant) [Back To Normal View]
Company Name
Connect-Hosting
Contact Name
Ryan Nelson
Contact Phone 0161 408 6082
Contact Email
Postal Address Numero 6 Calle Alicante
Alicante, Benijofar
Spain
Company Website http://www.Connect-Hosting.com
In Business Since October 2005
Note: This field was recently updated, so information may be inaccurate.
Whois Whois Info
Uptime HyperSpin Uptime Report
Website Monitoring by HyperSpin
Support Information
# of Support Staff
4

Support/Billing system(s) used

MSN , Kayako (Live Support) , E-Mail and Phone

Links to Us

No

Abides By Hosts Pledge

No

Abides By Client Pledge

No

Rating

5